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B |
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Consideration and Approval of Municipal Services Accounts, Miscellaneous Account Receivable, and Insufficient Funds Write-offs: Delinquency and Uncollectible Accounts for FY 2019. |
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Councilmember Whelan noted that the total write off amount for 2019 is down from $128,000 in 2018 but it is still too much. She asked what the plan is to further decrease the amount in the future. Revenue Director Sandy Corder stated that disconnect notices were implemented last year to give customers notification of a pending disconnection of their services. This notification helped reduce the overall amount of delinquency. Staff is increasing the outreach to customers and including payment plan progress in the billing statements. The projection is to reduce the write-off amount even further next year. |
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Moved by Councilmember Charlie Odegaard, seconded by Councilmember Jamie Whelan to approve the write-off of delinquent and uncollectible Municipal Services accounts (water/solid waste utility services), Miscellaneous Account Receivables (variety of fees, lease revenue, retiree insurance), and Insufficient Funds (returned checks) in the combined amount of $91,161.74.
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Vote: 6 - 0 - Unanimously |
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