City Council Meeting - FINAL

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Meeting Date: 07/06/2021  
Co-Submitter: Stacey Brechler-Knaggs From: Katie Brandis, Dispatch Supervisor

Consideration and Adoption of Resolution No. 2021-37: Approval for renewal of the Intergovernmental Agreement between the City of Flagstaff and the Blue Ridge Fire Department for dispatch services
1) Read Resolution No. 2021-37 by title only
2) City Clerk reads Resolution No. 2021-37 by title only (if approved above)
3) Adopt Resolution No. 2021-37
Executive Summary:
The City of Flagstaff, acting through the Flagstaff Police Department desires to continue to provide dispatching services to Blue Ridge Fire Department. This Intergovernmental Agreement (IGA) provides for a five (5) year contract during which dispatch services will be provided to Blue Ridge Fire Department. 
Financial Impact:
This agreement will allow the Police Department 9-1-1 Communications Center to continue to provide the same dispatch services to the Blue Ridge Fire Department as it has in the past. Blue Ridge Fire Department will be billed according to the total budgetary cost of operating the 9-1-1 Communications Center. This is calculated at a cost per call rate and billed accordingly. These funds will be utilized to offset the cost to operate the 9-1-1 Communications Center. This agreement represents revenue of approximately $5,200 annually.  
Policy Impact:
Connection to PBB Key Community Priorities/Objectives & Regional Plan:
Priority Based Budget Key Community Priorities and Objectives
High Performing Governance: Serve the public providing high quality internal and external customer service. 

High Performing Governance: Encourage public trust through transparency, accessibility and use of the City's public participation policy.

Team Flagstaff Strategic Plan: Provide exceptional service. 

Regional Plan
Council Goals:
3) Provide sustainable and equitable public facilities, services, infrastructure systems in an efficient and effective manner to serve all population areas and demographics.
8) Improve effectiveness of notification, communication and engagement with residents, neighborhoods and businesses and about City services, programs, polices projects and developments.
11) Ensure that we are as prepared as possible for extreme weather events. 
Has There Been Previous Council Decision on This:
Yes, Intergovernmental Agreements between the Flagstaff Police Department and Blue Ridge Fire Department for dispatching services were approved by City Council in 2012 and 2016. 
Options and Alternatives:
Approve or disapprove the Intergovernmental Agreement for the Flagstaff 9-1-1 Communications Center to continue to provide dispatch services to Blue Ridge Fire Department.
Historically, the Coconino County Sheriff's Office was the dispatch service for Blue Ridge Fire Department. In 2001, when the Flagstaff Police Department began managing the co-located and combined Flagstaff 9-1-1 Communications Center, the Blue Ridge Fire Department as a historical partner was also included, however, without full two-way radio communication. The Flagstaff 9-1-1 Communications Center is the Primary Answering Point (PSAP) for the southern half of Coconino County which includes the Blue Ridge Community. We handle all incoming 9-1-1 and business calls for service. The dispatching service for Blue Ridge Fire Department was being completed via a one way telephone system. Once the call for service had been broadcast via a telephone paging system, a member of the Blue Ridge Fire Department would contact the Flagstaff 9-1-1 Communications Center to advise they had received the call for service and to gather other pertinent information. When that incident information was given to that individual, they then passed along the information to responding units via radio. 

The Blue Ridge Fire units did not have access to our Communications Center. They had to contact their dispatcher who then called our Communications Center if they needed assistance from a deputy or to relay any information regarding their call for service. This was not a timely way to conduct business or best for the customer requesting assistance. 
Key Considerations:
The approval of this renewal agreement will continue to provide streamlined, direct and consistent dispatch services as outlined and for financial consideration based on a cost per call basis. This will continue to ensure direct interoperative communication between the responding fire and medical units and the Flagstaff 9-1-1 Communications Center by providing direct radio information relays rather than by telephone to a second party. 
Expanded Financial Considerations:
Blue Ridge Fire Department will be invoiced quarterly for the dispatch services based on the number of calls at the calculated cost per call.
Community Benefits and Considerations:
The approval of this renewal agreement will provide a continued positive relationship with the Blue Ridge Fire Department that enables quick, efficient and effective responses of emergency personnel as a result of 9-1-1 calls from community members within the Blue Ridge community. Dispatching directly to the necessary units, eliminated the need for a second party to relay information and the potential for the loss of information in that translation. 
Res. 2021-37
IGA Dispatch Services for Blue Ridge Fire


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